IT Operations & Information Security

IT Operations & Information Security

Stability in operations as a prerequisite successful digitalisation

In the past, the focus in IT operations was usually on the costs of service provision Additional perspectives have now been established: increasing flexibility, access to new technologies and skills, strengthening the ability for innovation, accelerating the speed of innovation or competitive advantages by enabling the integration of partners into the value chain. And all this against a rising demands for IT security caused by a growing number of threat scenarios, increased standardisation efforts (ISO 27000, BSI Basic Protection, TISAX) and stronger industry-specific regulation (KRITIS, BAIT or VAIT).

Are you already taking advantage of the benefits offered by cloud computing, software-as-a-service and managed services? Are your external partners integrated into your service catalogue and are your sourcing decisions following a clear strategy? Do you provide technical services or end-to-end solutions for your users?

Do you adopt best practice approaches within your processes? Do you know the costs of your services and do you know if they make you competitive? Are you aware of the pitfalls around data protection and information security? Our range of services in the field of IT Operations & Security draws on our many years of experience in operations, service management, sourcing and security and combines them with architecture and technology expertise as well as organisational design know-how.

The consulting services we offer include:

  • Optimisation of the IT Service Management (development of a service catalogue, process optimisation and introduction of Service Level Management, definition of the appropriate make-or-buy strategy)
  • Management of the entire sourcing lifecycle (selection of a service provider or product via contract design, implementation and structure of the provider, service management)
  • Development of holistic information security management systems
  • Assessment of the competitiveness of the IT in the market and competition

Contact Person

Thomas Weilhart

Senior Manager

With passion and fun at work, a hands-on spirit and the opportunity to get myself and my ideas involved and to make a difference: that’s kobaltblau.